FAQ
Frequently Asked Questions
General
What is Utopia Audio?
Utopia Audio is an AI-powered real-time translation service that allows you to watch videos, attend meetings, and make calls in any language with voice-matching technology that preserves the original speaker's voice characteristics.
How many languages does Utopia Audio support?
We currently support over 100 languages and regional dialects, including all major world languages and many regional variants.
Is Utopia Audio free to use?
Yes! Our basic plan is completely free and includes unlimited translations on YouTube, TikTok, and other platforms. Premium features are available through our paid plans.
Technical
How does voice-matching work?
Our AI analyzes the speaker's voice characteristics including pitch, tone, and speaking style, then synthesizes the translation to match these qualities, making it sound like the original speaker.
What is the translation latency?
Our system achieves sub-200ms latency for most translations, enabling real-time communication without noticeable delays.
Which browsers are supported?
Utopia Audio works on Chrome, Firefox, Safari, Edge, and other Chromium-based browsers. Mobile apps are also available for iOS and Android.
Privacy & Security
Is my data secure?
Yes. We use end-to-end encryption for all audio streams. Your conversations are processed in real-time and not stored on our servers unless you explicitly enable recording features.
Are you GDPR compliant?
Yes, we are fully compliant with GDPR, PIPL, CCPA, and other major privacy regulations. You can learn more on our compliance pages.
Do you sell user data?
Never. We do not sell, share, or monetize user data. Our business model is based on premium subscriptions, not data exploitation.
Billing
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and cryptocurrency payments.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. You'll continue to have access until the end of your billing period.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee on all paid plans if you're not satisfied with our service.
Still have questions?
Our support team is here to help you 24/7.
Contact Support